Solutions / Professional services

πŸ’Ό Professional services

An AI receptionist for professional services that qualifies inquiries out of hours

Clinics, agencies, trades and firms get asked what you do, what it costs and whether you cover an area, usually outside office hours. The agent answers from what you have written, and when someone wants a person it takes their name and number so you have a callback list in the morning rather than a voicemail.

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What your customers ask

Questions of this shape, answered from what you uploaded and cited back to it. Anything your content does not cover, it declines rather than guesses.

  • β€œDo you cover my area?”
  • β€œHow much does an initial consultation cost?”
  • β€œAre you taking new clients?”
  • β€œDo you offer evening or weekend appointments?”
  • β€œHow long is the waiting list?”
  • β€œDo you take insurance, and which ones?”
  • β€œWhat do I need to bring to a first appointment?”
  • β€œHow quickly can somebody come out?”

What to upload

Your service descriptions, pricing guidance and engagement policies. Files, web pages, written answers or pasted text, whichever you already have.

  • Service descriptions, in the words you use with clients
  • Pricing guidance, even where it is a range rather than a number
  • Coverage areas and travel policy
  • Engagement terms, cancellation policy and what to expect at a first appointment

What matters most here

Lead capture

The reason to choose it for this industry. An inquiry at 9pm that reaches a voicemail is usually lost, and one that leaves a name, a number and a reason is a callback list in the morning. Each lead carries a new, contacted or closed status.

Human handoff

Some questions should not be answered by software. A handoff link puts a real contact route one tap away rather than trapping somebody in a chat.

Scheduling

Half the inquiries a practice or a trades firm gets end in wanting a time. Visitors pick a department, a day and a time inside the chat, only inside the hours you keep and never double-booked, and both sides get a calendar invitation. The team can move a booking, leave internal notes on it, and find it by name, phone or email.

Answers only from what you wrote down

In regulated work this is the whole point. The agent answers what your service pages say and routes everything else to a person, so a visitor always gets your words or your team, never improvised advice.

What owners ask us

What happens to an inquiry at 9pm?

The agent answers from your service descriptions and policies, and when the visitor wants a person it takes a name, a number and what they need. You get the list in the morning instead of a voicemail.

Can it quote a price?

Only a price you have written down. If your pricing guidance says what a consultation costs, it says so and cites it. If you have not published prices, it says so and offers a callback.

Is this appropriate for legal or medical questions?

It answers from your own content and declines anything that content does not cover, which keeps it to what you have chosen to publish. It is not a substitute for professional advice, and the caveat on this page says where it stops.

Where it stops

It answers what you have published about your services and routes clinical, legal or financial questions to a person, which is the behavior a practice or a firm wants and the reason it fits regulated work. If you want it answering substantive professional questions from your own material, that is a conversation to have before buying so the right content goes in first.

Other industries

Restaurants and hospitality E-commerce and retail Documentation and support Home services and trades Clinics and dental practices Salons, spas and barbers Auto repair and dealerships Real estate and property management Gyms, studios and personal trainers

Upload what you already have and ask it something. It takes about ten minutes.

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